IMPORTANT INFORMATION ABOUT HANDLING TIMES, everything you need to know to make sure you get your T Shirt when you need it. We have a Range of Promo, Mid-Range and Premium T Shirts and Apparel for you to choose from.

HANDLING TIMES INFO…

  1. Not all brands and styles have the same handling times
  2. Need it fast we have created Express T Shirt options, We either have these on hand or Can get them fast.
  3. Choose whether to order Online or In-Store.
  4. Print while you wait in store does have additional costs associated similar to Express Tee’s.

We can break these down into some information to help you make your choice.

We have installed a Plug-In that shows you the estimated print time, this will give a good indication of when it will be ready.

The Same Day Printing & the Express Men, Ladies and Kids T Shirts are only available in Black and White, but we do Carry good stock of these T Shirts on Hand at all times. The Same Day Printing T Shirt if received prior to 10.30am on a business day will be printed and ready to collect that same day, or processed and printed the following business day if received after 10.30. Express T Shirts will usually be processed the following business day and printed within Three to Four Business Day.

Our Brand T Shirts do all have different handling times and it is important to check the estimated print date as it is very difficult if not impossible to do these quicker than the shown date. Larger orders can experience some extra delays due to freight. These are usually between 4-10 Business Days.

On Sale T Shirts are only available in White and Black only, the Estimated Handling time on them is 6-10 Business Days.

A Quick Guide and pricing is below.

  • Same Day Printing: There is a cut off time of 10:30am (Receipt of all order details, artwork, and payment) on a normal Business Day to receive it the same business day, all orders received after that will be printed the following Business Day. There is a surcharge of $10.00 per item for this service. This service is limited to stock that we carry.
  • Express order: All express orders will be printed 3-4 Business Days after receiving the order (Receipt of all order details, artwork, and payment). There is a surcharge of $5.00 per item for this service. This service is limited to stock that we carry.
  • Standard order: Orders will be printed 6-10 business days after receiving the order (Receipt of all order details, artwork, and payment). There is no surcharge for this service. This service is for all other orders.
  • Embroidery: All embroidery jobs need to be received prior to 4.00pm Tuesday and are processed on Wednesday, Orders are ready to collect the following Thursday at 4.00pm

We will always work to get your T Shirts done as quickly as we can, but from time to time we do experience delays.

Cancellation of orders: All cancellations will have a 33% restocking fee, unless agreed by The Custom T Shirt Shop to Waiver, this will only be if there are stock shortages or stock has not been ordered.