Important information Regarding Christmas Dates and Cutoffs


Christmas Dates and Information

We will be CLOSING on the 22rd of December 2023 at 4:00pm. During the Christmas and New Year period we will continue to process and print web orders on non-public holiday dates. We will resume normal trading hours from the 4th of January 2023.

Christmas cut off times:

This year is going to be difficult with Australia Post already having 2–3 business day delays in November, and having early postal guarantee dates. Whilst we will continue to print right up to our store closure date (22nd December 202s at 12:00pm), we strongly recommend getting your orders in early this year to avoid disappointment.

This year, Australia Post-delivery guide has indicated a cut of date for STANDARD PARCEL POST to arrive prior to Christmas is Friday 8th December. For EXPRESS POST the cut of date is 19th December, please note we only send express post with our ‘Same Day’ or ‘Express’ options online.  

Our various wholesalers have advised a cut of ordering date is Tuesday the 12th December. Any orders made after this date that we need to order stock for will NOT be receive prior to Christmas.

As you can see these dates are much earlier than in previous years.

We can’t guarantee any cut off dates to get your order to you by Christmas this year we recommend getting in early this year to avoid disappointment.

We have provided below as a guide for you

All orders that require post should be made prior to Friday the 8th December as per the recommendations made by Australia Post. Please note, we will continue to post and ship your deliveries after this date however we cannot guarantee delivery prior to Christmas.

Local Pick Up and Local Shipping Information:

  • General website orders placed before the 11th December
  • On-Sale orders placed before the 12th December 2022
  • BYO Orders placed before the 14th December 2022
  • Express Orders placed before the 20th December 2022
  • Same Day Orders placed before 10:00am on the 22nd December

Orders made outside of these dates cannot be guaranteed before Christmas.

Our Store will be closed from the 4.00pm 22nd December and will re-open on the 9.00am 4th January.

We will continue to process and print orders on the non-public holidays over the break, all orders will need to be placed on our website. There will be a delay in answering your emails during this time.

All orders received after our Wholesalers Close (20st December) will not be able to be ordered until the 9th January 24 when the majority of our wholesalers return from the Christmas/New Year break.

We would like to say THANK YOU for helping us with an amazing year. We appreciate all of our customers and look forward to seeing and helping you all in 2024.